UX Design Mistakes That Frustrate Users & How to Avoid Them
UX Design
Website Design
June 5, 2025
7 Mins Read
User reactions to UX design mistakes

Avoid These Design Mistakes: Common UX Design Mistakes in UI and UX

Illustration of UX design mistakes to avoid.

Source: Image

When it comes to digital products, user experience (UX) can make or break your success. When users land on a website or mobile app, their first impression is everything. If they encounter friction, confusion, or delays, they’re quick to abandon ship. Behind this user frustration often lies a UX design mistake or several. From overlooked details to flawed strategy, many common UX design mistakes can lead to poor engagement and retention.

You click a button that does… nothing. You tap the back button furiously, try to close a pop-up that won't go away or  an app because the checkout process felt like solving a Rubik’s cube. These UX design mistakes don’t just cause mild annoyance, they can seriously damage brand trust and ultimately cost businesses time and money.

So what makes a bad UX design? And more importantly, how can we prevent these pitfalls? Let’s dive into the most frequent UI/UX design mistakes, how they impact the user experience, and what you can do to avoid them.

UI: Why It’s a Core Component of UX

Your user interface (UI) is the first thing users interact with. A poorly designed UI leads to misunderstandings, missed actions, and abandoned sessions. UI design needs to be intuitive, responsive, and cohesive with the overall user journey. Ignoring it can become the biggest UX design fails.

Common UI design mistakes include:

  • Cluttered layouts
  • Poor typography
  • Inconsistent button styles
  • Lack of contrast
  • Non-mobile-friendly designs

Avoid these by creating a visual hierarchy, using clear labels, and keeping the layout clean. 

Common UX Mistakes That Drive Users Away

Let’s explore the most frequent common UX design mistakes and how they affect the user experience.

Ignoring User Research

A major UX design mistake is overlooking or undervaluing user research. Assumptions are risky; you are not your user. Without proper research, you're designing in the dark.

Quote: People ignore design that ignores people – Frank Chimero.

Source: Image

How to Avoid It:

  • Conduct surveys, interviews, and usability testing.
  • Create user personas based on actual data.
  • Map out user journeys to identify pain points.

Overcomplicating the Design

A flashy design can be impressive, but only if it enhances usability. Adding too many features or animations can make the user interface overwhelming and slow.

How to Avoid It:

  • Prioritize clarity and function over decoration.
  • Simplify the layout and interactions.
  • Focus on delivering a seamless user experience.

UX Design Mistake: Neglecting Mobile Optimization and  Forgetting About Mobile Users

Designing only for desktops is a huge design mistake in 2025. With mobile traffic dominating the web, a poor mobile app experience can kill your retention rate. In today’s mobile-first world, failing to design for smaller screens is a massive UX design mistake.

Example of a website layout cut off on a mobile screen, showing poor responsiveness.

Source: Image

Common UX Mistakes on Mobile:

  • Touch targets that are too small
  • Text that's unreadable without zooming
  • Missing or hard-to-find navigation
  • Elements shifting on smaller screens

How to Avoid It:

  • Implement responsive design from the start.
  • Test designs on multiple devices and screen sizes.
  • Use mobile-first design principles.
  • Embrace responsive design to ensure content adapts to all screen sizes.
  • Consider thumb-friendly UI—buttons and actions should be reachable with one hand.
  • Test on multiple devices and operating systems.

UX Design Mistake: Confusing Navigation

A confusing or hidden navigation system disrupts the user journey and can lead to frustration.

Common UX Mistakes in Navigation:

  • Hidden menus (hamburger menus overused)
  • Unclear labels
  • Too many options
  • No breadcrumb trail

How to Avoid It:

  • Follow established patterns that users recognize.
  • Use clear, concise labels.
  • Limit navigation choices to keep things focused.

Common UX Design Mistakes: Ignoring Accessibility

Designing without considering accessibility is a major oversight. It not only excludes users but also poses legal risks.

How to Avoid It:

  • Use high color contrast and readable font sizes. Ensure color contrast meets WCAG guidelines (Web Content Accessibility Guidelines).
  • Use  ARIA (Accessible Rich Internet Applications) labels and semantic HTML.
  • Provide text alternatives for images and videos. Include alt text for images and keyboard navigation.
  • Design with screen readers in mind. Test with screen readers and other assistive tools.

UX Design Fails: Inconsistent UI Elements

Lack of consistency confuses users. If buttons behave differently on different pages or fonts randomly change, it disrupts the user experience.

How to Avoid It:

UI/UX Design Mistakes: No Feedback After User Actions

If users click a button and nothing happens, they’re left wondering, did it work?

Examples of This Design Mistake:

  • No loading indicators
  • No confirmation messages
  • Lack of error handling

How to Avoid It:

  • Always provide visual or auditory feedback.
  • Show progress bars, spinners, or success messages.
  • Display helpful error messages with clear next steps.

Common UX: Poor Content Hierarchy

Users scan before they read. If content isn’t structured well, users miss key information or leave altogether.

Comparison of poor and clear content hierarchy in web layout.

Source: Image

How to Avoid It:

  • Use headings, subheadings, bullet points, and whitespace.
  • Make CTAs (call-to-action) stand out.
  • Prioritize content that meets user needs while supporting business objectives.

UX Design Mistake: Not Collecting User Feedback

Design is never “done.” If you’re not listening to your users post-launch, you’re missing crucial insights.

How to Avoid It:

  • Set up feedback forms, chat support, and user reviews.
  • Run A/B tests and usability sessions.
  • Make improvements based on real data.

Remember: Real users offer the best lens into user experience issues.

Designing in the Dark: Not Learning From Analytics

Launching a product and never looking back. Or worse, never setting up analytics at all. Without tracking how users behave, you’ll keep repeating the same UI/UX design mistakes.

How to Avoid It:

  • Set up Google Analytics, Hotjar, or Mixpanel to monitor user behavior.
  • Track funnels and drop-off points.
  • Use data to iterate and improve the design continuously.

Prioritize Testing Throughout the Design Process

Testing is the bridge between assumption and reality. Too many UX design failures happen because products are launched without testing.

How to Avoid It:

  • Test early and often with real users.
  • Use prototypes and wireframes to gather feedback.
  • Iterate based on insights from usability testing.

A successful UX designer embraces continuous learning and refinement.

Design Mistake: Ignoring Loading Speed and Performance

Users expect fast experiences. Delays in loading time are one of the most frustrating user experience issues. Performance is a part of user experience. Slow pages or laggy mobile apps drive users away before they even see your content.

Illustration of slow website load time causing user frustration.

Source: Image

How to Avoid It:

  • Optimize images and compress files.
  • Avoid unnecessary scripts and plugins.
  • Use performance monitoring tools to identify slow areas.
  • Use lazy loading where appropriate.
  • Invest in good hosting and back-end performance.

UI/UX Design Mistakes in Forms

Forms are where users convert, like sign up, purchase, or contact you. But they’re also hotspots for UX design fails.

Comparison of cluttered vs. simplified form design for better UX.

Source: Image

Asking for Too Much Information

Long, intrusive forms are an instant turnoff. It’s a common UX mistake to ask users for data you don’t immediately need.

How to Avoid It:

  • Only ask for what’s absolutely necessary.
  • Break forms into multi-step processes if needed.
  • Offer autofill and address validation for smoother experiences.

Poor Input Validation

Nothing frustrates users more than submitting a form only to be hit with vague or incorrect error messages.

IMG_256

Source: Image

How to Avoid It:

  • Validate fields in real-time, not just after submission.
  • Be specific. Tell users exactly what’s wrong with their input.
  • Use inline validation and clear field labels.
  • Keep formatting rules (like for phone numbers or passwords) visible.

Poor field labeling

Labels like “Name” or “Info” are too broad and leave users guessing.

How to Avoid It:

  • Be specific. Use “Full Name” or “Email Address” to clearly indicate what’s needed.
  • Place labels above or beside the field, and keep them visible at all times.

UX Design Mistake: Poor Error Handling

Errors are inevitable, but how your system communicates them matters. Generic error messages like “Something went wrong” don’t help users understand or fix the problem.

How to Avoid It:

  • Write clear, actionable error messages.
  • Highlight the specific issue and how to resolve it.
  • Use friendly tone and language.

UX Designers: Don’t Forget the Human Element

Many UX design mistakes stem from a disconnect between designers and real users. It’s easy to fall in love with your own ideas and forget to involve the people who will actually use your product.

Designing for Yourself, Not Your Users

This is a classic UX designer trap—building features or flows based on assumptions rather than facts.

How to Avoid It:

  • Invest in user research from the start.
  • Create personas to keep user goals top of mind.
  • Run A/B tests to validate decisions.

Optimize for People, Not Just Pixels

Every UX design mistake we’ve discussed comes back to one central theme: putting users first. Whether it's a confusing UI, an unresponsive mobile app, or a lack of feedback, every flaw can lead to user frustration if you’re not careful.

To create excellent user experiences:

  • Prioritize user needs from the beginning.
  • Build with real data and research.
  • Continuously improve with user feedback.
  • Optimize usability, performance, and accessibility.
  • Design for context, desktop, mobile apps, and everything in between.

Avoiding these common UX design mistakes can significantly elevate your product, engage your audience, and drive better results.

Optimizing the User Experience: A Continuous Process

Avoiding UI/UX design mistakes isn’t about getting it perfect the first time. The best UX designers understand that great user experience is a living, breathing process.

How to Avoid It:

  • Regularly collect and evaluate user feedback.
  • Monitor behavior through analytics.
  • Use insights to optimize flows and fix friction points.

Wrapping Up: What Makes a Bad UX Design?

So, let’s revisit the key question: What makes a bad UX design?

It’s not just about ugly visuals or clunky interfaces. It’s about neglecting the user at every touchpoint, ignoring their pain points, failing to guide them clearly, and creating obstacles where there should be ease.

To summarize,

  • Ignoring mobile and responsive design
  • Overcomplicating navigation
  • Skipping user research
  • Failing to gather or act on user feedback
  • Using inconsistent or cluttered UI
  • Not optimizing performance or error handling
  • Ignoring people who will actually use it

are the the most frustrating UX design mistakes.

By understanding these common UX design mistakes and applying user-centered principles in your design process, you’ll not only prevent frustration, you’ll delight your users.

And when users are happy, they stay longer, convert more, and advocate for your product.

Final Thoughts

Mistakes are a natural part of the UX design process, each one is a step toward better user experiences. But by recognizing the most common pitfalls and proactively addressing them, you can build products that are intuitive, enjoyable, and successful.

Design with empathy. Test often. Iterate always.

Because in the end, great UX is invisible. It just works.


Frustrated users cost you more than you think.  Alien Design Studio , a leading UX design agency, helps to eliminate UX design mistakes and build seamless, conversion-focused digital experiences. Contact us now to create user journeys that truly work.

A solution-driven person with a keen interest in solving problems in digital products through designing. I have worked with 15+ clients in successfully delivering digital products such as Saint-Gobain, HDFC, elgi Ultra, LuLu Group, IIFL, Stockal etc.. worked in 10+ digital products across domains such as Network security, Fin-tech, E-commerce, Healthcare, Recruitment, Real estate etc.. Research, Ideation, Wireframing, Designing, Prototyping, testing and delivery are my bread and butter.

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